We Provide Electric Bike Sales & Service For The Following Brands:
Himiway E-Bikes
Eunorau E-Bikes
Mokwheel E-Bikes
Magicycle E-Bikes
Qiolor E-Bikes
Return and Refund Policy
TERMS AND CONDITIONS
Redline E-Bikes, LLC has agreed to sell Himiway & Mokwheel bicycle(s) and/or other bike accessories, either directly or through a third party affiliate/retail dealer to Purchaser as reflected in the attached sales invoice. (Redline E-Bikes, LLC and any relevant third party affiliate/retail dealer will be referred to herein collectively as “RLEB.”) RLEB and the Purchaser shall be referred to hereafter as “the Parties.” This Contract of Sale, Waiver and Release from Liability shall be referred to hereafter as the “Contract.”
Purchaser agrees and understands that RLEB cannot oversee or supervise the safety and proper usage of Purchaser’s RLEB electric bicycle(s) and accessories. Consequently, RLEB cannot be held responsible for the safe use or other actions by the Purchaser and/or future riders of RLBE electric bicycles.
Purchaser, being above 18 years of age, agree to all terms as follows:
When riding my RLEB bicycle(s), I agree to obey the electric bike federal and state speed limitation laws and all other state, county, municipal and city traffic laws where I choose to ride, including all electric bicycle laws. Should my state, city or municipal laws, rules or regulations require my RLEB bike to be a Class 1 or 2 e-bike, or to perform at a top speed of less than 20mph on throttle mode or less than 28mph on PAS mode, I will contact RLEB or another qualified bicycle retail provider to retrofit my RLEB e-bike accordingly.
I agree and acknowledge that RLEB e-bicycles are intended for use by one rider only and are not designed nor safe to be used to carry a second passenger.
I agree and acknowledge that anyone with serious medical conditions should not ride an electric bike.
I agree and acknowledge that no one, including myself, should ride an electric bike while under the influence of alcohol or drugs, including prescription medications, or while otherwise incapacitated.
I agree and acknowledge that if I am not satisfied with my RLEB bike, that I can return it within 2 days of receiving it for a refund and a $600 restocking fee will be deducted from my refund. I also agree and acknowledge that I can only return it if the RLEB e-bike has less than ten (10) miles on the odometer, be free of any wear and tear, dirt, dust, fragrance, or any other signs of use and must be in the same packaging and condition that I received it and must include all items that were inside the box (charger, keys, alarm fobs, etc.).
I agree and acknowledge that it is not safe to ride RLBE bicycles in hazardous conditions, including uneven or off road terrain, significant rain or in snow.
I agree and acknowledge that my vision can be impaired when riding my e-bike at night or at dusk/dawn when thereis less light available, and that I should maintain a speed of no more than 20mph in any of these conditions. I assume all risks of riding my RLEB bicycle(s) under these and/or any other unsafe conditions.
I acknowledge and understand that riding an RLBE bicycle is a dangerous activity that requires moderate to strenuous exercise and various degrees of skill and experience for individual riders. I understand that biking can result in serious injury to the person and damages to property. I hereby voluntarily assume any and all risk associated with loss, damage or physical injury that occurs while riding my RLBE bicycle(s). I also acknowledge and agree to charge my battery with a regular wall outlet and not any other type of outlet, such as an RV outlet, inverter, converter, or any charger not recommended by RLBE. I hereby voluntarily assume any and all risk associated with loss, damage, or physical injury that occurs by charging my battery against the recommendations of RLBE.
I agree and understand that I must use a regular wall outlet to charge my battery. I agree not to use any other type of outlet, such as an RV outlet or a converter or an inverter, or any other charger not recommended by RLBE. I agree and understand that failure to comply with these instructions could lead to catastrophic consequences, including but not limited to battery malfunction, sparking, explosion or a battery fire. I agree and understand that RLBE is not responsible or liable for any damage caused by battery misuse and/or charging the battery in any other manner than per RLBE instructions.
I agree and understand that I must charge my battery every 1-2 months when not in use and water damage is not covered under the warranty. I agree and understand that RLBE advises that after 5 years, I should send my battery to RLBE for service or replacement. I agree and understand that RLBE takes no responsibility thereafter for battery degradation or malfunction and that failure to properly maintain or replace battery after 5 years could result in catastrophic consequences, including but not limited to battery malfunction, sparking, explosion or a battery fire.
I agree, acknowledge and understand that RLBE e-bikes require regular maintenance (every 3 months), including but not limited to ensuring proper tire pressure, brake maintenance and tune-ups. I agree, acknowledge and understand that only RLBE-approved parts should be used for maintenance and/or replacement parts on my RLBE e-bike. Failure to adhere to these instructions could render my RLBE e-bike unsafe and voids the warranty. I agree and understand that RLBE is not responsible or liable for any damage caused by failure to properly maintain my RLBE e-bike and/or use RLBE approved parts in replacing parts or repairing my RLBE e-bike.
I am aware of the risks, hazards and dangers of personal injury, death and disability inherent in the use of electric bicycles, including RLBE bicycles. I am aware that the usual risks, hazards and dangers of personal injury, disability and death are greater with lack of experience and/or failure to follow the warnings and instructions provided by RLBE in its Operator’s Manual and within the manuals accompanying the various components of the RLBE bicycle.
I agree, acknowledge and understand that a helmet is an important safety accessory, and that I should wear a helmet, with the straps adjusted properly and fitted snugly to my head, at all time while operating my RLBE e-bike. I agree, acknowledge and understand that a helmet is required for any person operating my RLBE e-bike who is under the age of 18. I am aware of the risks, hazards and dangers of personal injury, death and disability inherent in the use of electric bicycles, and that failure to ride with an appropriately work helmet increases the likelihood of of personal injury, death and/or disability related to blunt force head trauma.
I hereby agree to release and forever discharge RLBE, and its agents, employees, officers, directors, component manufacturers and any and all other persons or entities acting on RLBE’s behalf from any and all legal claims, actions, damages, liability, costs, expenses or attorney fees related to, arising out of, or in any way connected to use of my RLBE bicycle(s), use of any other equipment or property supplied by RLBE or from any claim arising out of my presence upon the RLBE premises, whether or not such claims, actions, damages, liability, cost or expenses are caused by the negligence of RLBE, including its agents, employees, officers, directors, component manufacturers and/or any and all other persons or entities acting on RLBE’s behalf. By my execution of this Contract, it is my intention to surrender and waive any and all rights to sue or to exercise a legal right to seek damages from RLBE, and/or its agents, employees, officers, directors, component manufacturers and any and all other persons or entities acting on RLBE’s behalf.
I hereby certify that I am at least 18 years of age. I acknowledge that no person under the age of 16 is permitted to ride an e-bike in the United States. I acknowledge that there are varying state laws and regulations that apply to persons under 16 years old riding an electric bicycle, including an RLBE bicycle. For example, in the Commonwealth of Pennsylvania a rider needs to be at least 16 years old to ride a electric bike that can reach 28mph or greater. Consequently, in Pennsylvania, should I intend to allow a person under 16 years of age to ride my RLBE e-bike, I must seek assistance with my RLBE e-bike set up and adjust the speed parameters of my bike accordingly. I have carefully read the foregoing and acknowledge, understand and AGREE to all of the above terms and conditions. I have had the opportunity to ask any and all questions regarding this Contract. By issuing payment for my RLBE bicycle(s) and executing this Contract, I assume all risks inherent in the purchase and use of an electric bicycle, and release RLBE from any and all liability that may arise from my ownership and use of my RLBE bicycle(s). This includes a release of RLBE from any and all liability related to or arising out of a minor’s use of my RLBE bicycle(s).
Binding Arbitration Clause: The Parties agree that any dispute, controversy or claim arising out of or relating to this Contract or as a result of the use of RLBE bicycle(s) and accessories; including warranty claims, defective product claims, physical injury claims, property damage claims and/or whether any of the aforementioned claims are arbitrable, will be referred to and finally determined by arbitration. The tribunal will consist of a sole arbitrator. The place of arbitration shall be located in Bucks County, Pennsylvania. Judgment upon the award rendered by the arbitrator may be entered by any court having jurisdiction thereof. In the event a party fails to proceed with arbitration as delineated in this paragraph, unsuccessfully challenges the arbitrator’s award, or fails to comply with arbitrator’s award, the other party is entitled to costs of suit including reasonable attorneys’ fees for having to compel arbitration or defend or enforce an award.
I have read and agree to the Redline E-Bikes, LLC terms and conditions
Returns & Refunds:
Returns can be accepted within 5 Days of delivery date with a 25% restocking fee. Electric Bikes need to have less then 5 miles on the odometer and in new condition. Electric bikes can not have any damage. Returns require a preauthorization. Please contact the store for preauthorization.
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We have NO association with Redline Bicycles.
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